Terms and Conditions (GTC)



General terms and conditions of the company Kassiopeia Südburgenland

§1 Validity towards entrepreneurs and definition of terms

(1) The following general terms and conditions apply to all deliveries between us and a consumer in the version valid at the time of the order.

A consumer is any natural person who concludes a legal transaction for purposes that can largely not be attributed to their commercial or independent professional activity (§ 13 BGB).

§2 Formation of a contract, storage of the contract text

(1) The following regulations regarding the conclusion of a contract apply to orders via our internet shop https://www.kassiopeia-suedburgenland.at.

(2) In the event of the contract being concluded, the contract comes with


Kassiopeia Südburgenland
Bjorn Hentschel Draganov
Strembachgasse 34
A-7531 Kemeten

conditions.

(3) The presentation of the goods in our internet shop does not constitute a legally binding contract offer on our part, but is only a non-binding invitation to the consumer to order goods. By ordering the desired goods, the consumer submits a binding offer to conclude a purchase contract.
(4) The following rules apply when an order is received in our online shop: The consumer submits a binding contract offer by successfully completing the order procedure provided in our online shop.

The order takes place in the following steps:

1) Selection of the desired goods
2) Confirm by clicking the "Order" button
3) Check the information in the shopping cart
4) Press the "Checkout" button
5) Enter the applicant details (name, address, email address).
6) Check again or correct the data entered.
7) Binding sending of the order by clicking the button "order with costs" or "buy"


After checking the information, the consumer can return to the website on which the customer's information is recorded and correct input errors or cancel the order process by closing the Internet browser before the binding submission of the order using the arrow buttons in the upper toolbar. We immediately confirm receipt of the order by an automatically generated email ("order confirmation"). With this we accept your offer.

(5) Storage of the contract text for orders via our internet shop: We will send you the order data and our terms and conditions by email. You can also view the terms and conditions at any time at https://www.kassiopeia-suedburgenland.at/. For security reasons, your order details are no longer accessible on the Internet.

§3 prices, shipping costs, payment, due date

(1) The prices shown include statutory sales tax and other price components. In addition, there are any shipping costs.

(2) The consumer has the option of paying in advance and PayPal.

(3) If the consumer has chosen payment in advance, he undertakes to pay the purchase price within one week of the conclusion of the contract.

§4 delivery

(1) Unless we have clearly stated otherwise in the product description, all items we offer are ready for dispatch on the same day or for orders placed after 5 p.m. the next day. The delivery takes place within Austria within 2 to 4 working days, to Germany within 5 to 8 days, within the EU within 6 to 10 days and to the rest of Europe within 7 to 14 days. In the case of payment in advance, the delivery period begins on the day after the payment order has been sent to the bank responsible for the transfer and, for all other payment methods, on the day after the contract has been concluded. If the deadline falls on a Saturday, Sunday or public holiday at the place of delivery, the deadline ends on the next working day.

(2) The risk of accidental loss and accidental deterioration of the sold item also passes to the buyer only when the item is handed over to the buyer.

§5 retention of title

We reserve ownership of the goods until full payment of the purchase price.

§6 Right of withdrawal of the customer as a consumer:

Right of Withdrawal

Consumers have a right of withdrawal in accordance with the following stipulation, whereby consumers are any natural person who concludes a legal transaction for purposes that can predominantly not be attributed to their commercial or independent professional activity:



Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods.

To exercise your right of withdrawal, you must contact us

 

Kassiopeia Südburgenland
Bjorn Hentschel Draganov
Strembachgasse 34
A-7531 Kemeten
Email kassiopeia@eclipso.at

 

inform you of your decision to cancel this contract by means of a clear statement (e.g. a letter sent by post, email). You can use the attached sample cancellation form, but this is not mandatory.

Consequences of withdrawal

If you cancel this contract, we have to repay all payments we have received from you, including delivery costs, immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment.

We can refuse the repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us immediately and in any event no later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send off the goods before the period of fourteen days has expired.

You bear the direct costs of returning the goods.

End of revocation

§7 withdrawal form

 

Model withdrawal form


(If you want to cancel the contract, please download and fill out this form and send it back.)

 


 

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 On :
Kassiopeia Südburgenland
Bjorn Hentschel Draganov
Strembachgasse 34
A-7531 Kemeten
Email kassiopeia@eclipso.at

 

Withdrawal form

 

I / we hereby revoke the contract concluded by me / us for the purchase of the following goods.


_____________________________________________________

Ordered on / received on

__________________

Name of the consumer (s)

_____________________________________________________

Address of the consumer (s)

_____________________________________________________


Signature of the consumer (s) (only for notification on paper)

__________________


date

__________________


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§8 warranty

The statutory warranty regulations apply.

§9 contract language

German and English are available as contract languages.


§10 customer service

Our customer service for questions, complaints and complaints is available on weekdays from 9:00 a.m. to 6:00 p.m.

Telephone: 00436801427412
Email: kassiopeia@eclipso.at

to disposal.


Terms and Conditions, March 2020

Free terms and conditions created by agb.de.




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